Copilot Studio & Custom Autonomous Agents

Take AI beyond generic desktop assistance. Microsoft Copilot Studio enables Kiwi organisations to build custom, autonomous agents grounded on your company’s private SharePoint folders, SQL databases, and internal APIs — with full Entra ID governance.

Capabilities that transform Kiwi operations

SharePoint & OneDrive Grounding

Ground agents on specific SharePoint sites, folders, or document sets. The agent only answers based on your verified documentation, never making up facts or leaking external data.

Entra ID Security & Access Controls

Copilot Studio agents strictly inherit the logged-in user’s Microsoft 365 security permissions. Junior employees can never view executive payroll or confidential documents through the bot.

Multi-Step Autonomous Actions

Connect agents to external webhooks, Power Automate flows, or REST APIs to look up live ERP stock, submit leave requests, or trigger field dispatches automatically.

Deploy Anywhere in Microsoft 365

Publish custom agents into Microsoft Teams channels, embed them on internal SharePoint intranets, or deploy customer-facing bots onto your public website.

Real-world New Zealand business examples

Trades & Field Services

60-staff mechanical services contractor (Auckland)

Bottleneck: Field apprentices frequently called senior managers to locate HVAC unit wiring diagrams, maintenance manuals, and WorkSafe hazard checklists.

Workflow: Built an internal Teams agent “SiteTech Copilot” grounded on 500+ manufacturer PDFs stored in SharePoint. Apprentices ask questions via Teams mobile on site.

Outcome: Reduced senior manager interruptions by 80%; cut average diagnostic time on site by 25 minutes per job.

Professional Services

45-staff architectural & structural engineering consultancy (Waikato)

Bottleneck: Engineers spent hours verifying whether proposed residential designs conformed to Hamilton City Council district plan rules and NZS 3604 timber framing codes.

Workflow: Created a specialized regulatory agent grounded in local council district plans, building code clauses, and company design standards.

Outcome: Pre-consent compliance check time dropped from 3 hours to 10 minutes per plan set.

Wholesale & Logistics

110-staff food service & grocery wholesaler (Napier)

Bottleneck: Customer service reps handled 200+ daily phone queries from supermarkets asking for product allergen sheets, MPI certificates, and minimum order quantities.

Workflow: Built a customer-facing Copilot Studio agent connected to their product catalog, delivering instant verified spec sheets via web and email.

Outcome: 65% of repetitive customer inquiries resolved autonomously; inbound phone queue dropped by 40%.

The NZ$495 Challenge

Build a custom SharePoint agent live in 60 minutes

Bring 20 of your company’s most complex SOPs, supplier price books, or safety manuals. In 60 minutes, we build, test, and deploy a custom Copilot Studio agent that accurately answers staff questions — or refund 100% of your fee.

NZ$495

Book the Challenge